Support
Help for Spellwell: Word Magic. Can’t find your answer? Write to luca@tescari.dev.
How do I play?
Trace a word by sliding your finger across touching letters, in any direction, including diagonals. Longer words score more. Power words cast spells; you’ll find the ones you’ve discovered in your spellbook. Letters keep rising in the well: clear them with words and don’t let the well fill up, or the run is over.
With hints or without hints?
You choose when you begin a run. With hints, the game suggests a word to try, which is a good way to learn. Runs with hints count on the With help leaderboard; runs without hints count on Without help. A run counts as “with help” if a hint was shown at any moment.
Why didn’t my score post?
- You were offline (or the server was busy): the run is saved on your device and posted automatically later, when you start the game or finish another run.
- You haven’t chosen a name yet: scores are only posted under a leaderboard name. Choose one in Settings → Name, and your saved runs will be posted.
- “Update Spellwell to post scores”: the game rules changed in a newer version. Update the app from the App Store or Google Play to post new scores.
- Practice runs (marked “Practice run” after the game) are never posted, and neither are runs that score zero.
- Every run is replayed on the server to check the score. A run that can’t be verified isn’t posted.
How do I change my name?
Open Settings → Name. Names have 3–16 letters or numbers, must not be taken by someone else, and must be family-friendly. Your scores stay with you under the new name.
How do I delete my data?
Everything except the leaderboard lives only on your device: deleting the app deletes it. To delete your leaderboard name and every score, open Settings → Leaderboard data → Delete in the app; it takes effect at once. Or email luca@tescari.dev and tell us your leaderboard name. See the privacy policy for details.